About Us | Outer Banks Area

About Us

The Outer Banks’ Premier Home Service Team

The team at Comfort First Heating & Cooling has over 50 years of experience and is proud to serve the Outer Banks area with superior HVAC services.

From installation and maintenance to repair and replacement, our experts handle it all and are always available to help homeowners in Powells Point, Kitty Hawk, Nags Head, and surrounding areas.

How We Got Started

Comfort First was founded in 2010 by co-owners Art Harmon and Wesley McLeod. The two brought decades of experience in the home service industry to form a company well-known for its exceptional services.

As supporters of the community, Comfort First cares about our neighbors, the local economy, and other businesses. We’re eager and willing to participate in community initiatives.

Our company prioritizes customer service. We’re willing to go above and beyond for our customers.

Our Mission

Our mission at Comfort First is simple: We create customers for life by consistently providing people with comfort they can count on, leading our customers to love us and our competition to respect us.

By committing to this mission, we’ve embraced a company culture of excellence and pride in our work, resulting in unmatched craftsmanship and service. 

Our People

Our team is composed of the best in the industry. Comfort First technicians receive over 80 hours of hands-on training every year and are always background-checked and drug-tested for your peace of mind.

Plus, we offer the ultimate respect for your home by wearing protective shoe covers and cleaning up any job site to leave it better than we found it.

Our Expert Home Solutions

The team at Comfort First is proud to offer comprehensive HVAC services for your Outer Banks home, including:

  • Air conditioning services: Keep your cooling system in top-notch shape with comprehensive care, including repair, replacement, and maintenance for both central ACs and ductless mini-splits.
  • Heating services: We offer repair, replacement, and maintenance for a wide range of heating system types, including furnaces and heat pumps.

Our team is available 24 hours a day, seven days a week, with emergency repairs to restore your comfort. 

Why Choose Comfort First?

When you choose Comfort First Heating & Cooling for your HVAC services in the Outer Banks area, you’ll benefit from:

  • A trained, certified, and licensed team: Our extensive training helps guarantee that you get service that meets current industry standards with the latest tools and techniques. 
  • Trustworthy pricing: With upfront pricing and free estimates on replacements, there’s never a surprise when your bill comes.
  • Quality installation procedures: From central ACs to furnaces, we make sure your new equipment is installed properly for maximum performance.
  • Comprehensive guarantees: We offer HVAC installation guarantees to ensure you have the heating and cooling you need for years to come.
  • Over 50 years of experience: With our knowledge and experience, we can provide efficient service for a wide range of system types and brands.
  • Genuine care for your comfort: We’re here to make customers for life and do so by always prioritizing your comfort and convenience. 

Call Comfort First today to schedule superior HVAC services for your Outer Banks home.

50+ years of experience ribbon with stars
Satisfied Customers
Total Reviews
4.6 Google Rating
Our Reviews

What Our Clients Are Saying

testimonial_image

What a great experience. Each and everyone that we had come out to our home from AJ who helped us pick out the system that was best for our home to the installers the spent almost a whole day at our home putting the system in were professional and courteous! We will definitely refer anyone we…

Freddie Stuart

,

testimonial_image

Excellent all-around generator install experience; the initial call, the sales meeting, the installation guys, the communication, the pricing... everything was/is perfect, I will highly recommend and use Comfort First again without hesitation.

Wayne Braren

,

testimonial_image

Had these folks install a couple of whole home dehumidifiers for me. They were prompt, courteous, professional, and efficient. During the installation, several deficiencies were identified from the previous installers of the existing HVAC equipment and rather than step back or charge extra, they rolled up their sleeves and took care of the problems (that they…

William Dunford

,

testimonial_image

Absolutely AWESOME! These guys knew what they were doing, had a plan, and executed it. The customer’s satisfaction was always paramount to any issues that arose. It was evident that "Customer First" is an attitude that stretches from the great guys/gals on the install crews, to those in Admin, and those at the TOP. Absolutely would…

Albert Renaud

,

testimonial_image

Extremely efficient and professional. Took the time to walk me through the process and to answer questions. I would highly recommend Comfort First Heating and Cooling.

Betty Lovelace

,

testimonial_image

What a great experience. Each and everyone that we had come out to our home from AJ who helped us pick out the system that was best for our home to the installers the spent almost a whole day at our home putting the system in were professional and courteous! We will definitely refer anyone we…

Freddie Stuart

,

testimonial_image

Excellent all-around generator install experience; the initial call, the sales meeting, the installation guys, the communication, the pricing... everything was/is perfect, I will highly recommend and use Comfort First again without hesitation.

Wayne Braren

,

Affiliations & Awards

iso logo
acca logo
bbb logo
energy star logo
angies list logo
home advisor logo
iso logo
acca logo
bbb logo
energy star logo
angies list logo
home advisor logo