For over 20 years, Carthage, NC has known that Comfort First is the company to call for expert heating and cooling.
Our Carthage, NC reviews show how we hold your heating, cooling and home comfort above all else! Come take a look!
for Carthage, NC
Our Reviews by City
The service was great. The technicians were very professional.
Steven - Carthage, NC
This was a great experience.
Reed - Carthage, NC
Really happy with the courtesy and attention to the job. I would definitely hire again.
Candace - Carthage, NC
Devin and Josh were fantastic! They showed up on time, cleaned up after themselves and even caught a few things that had been overlooked before and tended to them as well. Thank you!
Great Professional Service
Barton - Carthage, NC
Devon and Joshua were professional and great technicians
Amazing service and great crew
Miguel - Carthage, NC
Working on a Nordyne electric furnace
Installed 16 seer 2.5 ton heat pump and duct system
Incomplete: 3 systems worked on two units. Bedroom and DS unit. DS Unit: Trane Split HP: HO said wasn’t keep desired temp. At the HP found system flat on Charge. Nitro leak tested and found leak at Evap coil suction line solder joint. Repaired issue, nitro leak tested and pulled vacuum. Added 8lbs of 410 a and system is working great at this time. Bedroom unit: Trane split HP: HO said Outside unit would come on. At the AH had power going on to outside unit but was receiving wire at the system. There’s a break in those wires inside the wall. Pulled new wire down through soffit. Replaced start assist outside with old start assist on the truck I had but need to come back with new start assist and start relay. Also found system down 2lbs of 410a refrigerant.
Complete two systems, worked on upstairs unit. Found unit low on refrigerant and added 1 lbs of r22. System is operating properly at this time.
Complete: 3 systems worked on Living room unit: HO said he had a lot of water in secondary pan. Saw where we had been out and blew out all and replaced Ptrap. I checked all and they were clear. However when I tested the old condensate pump it was dead. Installed new pump and tested and it is working. Pumped water out of secondary and tested safety switch. Everything is working as it should at this time.
Incomplete 2 systems worked on DS Goodman split h/p. Added 3lbs of r410a leak stop and hard start on 8/4/20. Today 8/11/20 found system low on refrigerant again, performed leak search. found leak at reversing valve. Spoke with h/o about only having to pay for 4 lbs of 410a, h/o agreed to do repair. Will order part from East Coast. System not under warranty. Please can we expedite this call due to us being out there 4 times. Unit Holds 7lbs of
Complete: 2 systems worked on DS Unit: Goodman split HP: HO said that after we left the other day that there didn’t seem to be any difference in the house and the next day the heat began to raise. At the HP found the system low in refrigerant. Added 3lbs of 410 but the low side pressure would never raise above 99psi and SH hovered around 40 with a 13° delta T. Found water sitting in the primary drain pan so we changed Ptrap. Also pumped system down and it pumped down fine. Then found capacitor running 35 and supposed to be 45. Changed cap, added hard start and leak seal. Turned unit on and pressures came up where they were supposed to. System is working great at this time.
Working on a Goodman heat pump and cleaning a drain line on a Goodman air handler
Replaced a primary pan on a Goodman air handler
Working on 2 Trane heat pumps
Cleaning a drain line on a Goodman air handler
Working on a Arcoaire heat pump
Replacing a control board on a Carrier air handler
Working on a Goodman heat pump
Water coming through vent Found drain line stopped up
Working on an Amana heat pump
Routine maintenance on Trane heat pump
Complete: 1 System 2 Zone Heil Split HP: HO said wasn’t coming on at all. At the AH in the crawl space found System shut off by the condensate pump. Found tubing clogged and tripped breaker to condensate. Blew out tube, cleaned Ptrap and system came on perfect. Checked charge and system is working great at this time.
Complete: 1 system Goodman split hp: HO said had no signal on Tstat. At AH found blown fuse. Traced short back to reversing valve solenoid. Was going to get a solenoid from East Coast but called Jimmy and he had one in Warehouse Stock. He delivered it. The HO had to leave so we put new solenoid on and tested the unit from the outside.
Installing a UV light on a Goodman air handler
Incomplete 1 System Worked on a Goodman Heat Pump Split System HO said Unit was not keeping desired temperature . Evap. Coil and outside sunction lune was freezing up. Found Unit way too low in refrigerant. Unit holds 14 lbs. and 8 oz of R22 so we started a leak search but when we started rain started pouring a lot of rain. Left nitrogen at 290 psig. Need to reschedule to continue leak search. Spoke with HO completely understands and he thinks they might have been low in refrigerant for some time
Working on a Rheem heat pump
Routine maintenance on Payne heat pump
Goodman split heat pump no cool
Inspected job-install Amana heat pump ! Operation great !