When Gastonia, NC needs heating and cooling, they know they can count on Comfort First.

Check out our reviews in Gastonia, NC to see examples of how our comprehensive services meet the five star mark.

Local Reviews
for Gastonia, NC

Comfort First Heating and Cooling (Charlotte) Rated 5.0 out of 5 stars based on 22 customer reviews


Amazing service




Review of Comfort First Heating and Cooling (Charlotte)

From the moment Justin entered my home, I had a good feeling that the problem was going to resolved. He was very professional and knowledgeable about the problem. Justin was efficient and determined to resolve the issue.


Great Service




Review of Comfort First Heating and Cooling (Charlotte)

The technicians worked really hard and did not stop until job was completed


Fixed my Unit




Review of Comfort First Heating and Cooling (Charlotte)

I was having a frost over issue with my HVAC. So I called Comfort First and Mr. Preston came out to help me with the situation. He found a solution to the problem and ordered me a new sensor. He was professional and very knowledgeable. Now, I don’t have to worry about my system not working properly. Thank you for the help!


Excellent service




Review of Comfort First Heating and Cooling (Charlotte)

Very knowledgeable


Prompt follow up




Review of Comfort First Heating and Cooling (Charlotte)

Justin was out last week and resolved the Immediate need for air in our condo. Today with a few more questions he found other Issues that we needed to be aware of, in order to get the best air return and not freeze up or burn up the systen. I don't know about the cost of the coolant to fairly answer the question below.


Great




Review of Comfort First Heating and Cooling (Charlotte)


Great Service




Review of Comfort First Heating and Cooling (Charlotte)

Brad did a excellent job, he explained everything he was doing. And what problem I was having with my A/C unit.


Quick and efficient service. He was also very nice.




Review of Comfort First Heating and Cooling (Charlotte)

Quick and efficient service. He was also very nice.


Great service and technician




Review of Comfort First Heating and Cooling (Charlotte)

Brad was an awesome choice for fixing our heating issue.


Very pleasant, with great Service.




Review of Comfort First Heating and Cooling (Charlotte)

Brad was timely, very, very pleasant and provided me with very useful information to help us upkeep the life of our heating system..We will definitely consider some of his recommendations. Thank you so much Brad!


Great Service




Review of Comfort First Heating and Cooling (Charlotte)

Great service as usual!


"Great Service " !!!




Review of Comfort First Heating and Cooling (Charlotte)

Brad G came to my home this morning introduced himself. He started on the a/c unit I went out to check on him, wow he had completely taken the unit apart to clean it. I informed that he was the first person that had completely taken the unit apart and clean it. He said it was real dirty with grass clipping and after cleaning it will help the unit run better and efficient. "GREAT JOB" !!!


Excellent Customer Service




Review of Comfort First Heating and Cooling (Charlotte)

I had a Technician by the name of Billy parked out front. When I walk to his van, He advised me that another Technician would be arriving. I didn’t understand! What turned out to be a scheduling conflict. Hearing this, I was irritated, asking why can’t he stay, his Calm demeanor, and wanting to take care of the customer FIRST ..This is what I immediately noticed! He called dispatch to discuss asking if he could proceed, staying on site to provide service rather than leaving. That was the right decision! Once inside, Billy immediately recognized the issue with my burner in my furnace and provided details of the parts required to make the necessary repair. Being in the people Business over 20 years. We need more Billy’s when interacting with customers! Thanks again, for providing excellent customer service! Mike


Did the job!




Review of Comfort First Heating and Cooling (Charlotte)

We appreciate the good repair to our heat pump.


Great Service




Review of Comfort First Heating and Cooling (Charlotte)


Great Service




Review of Comfort First Heating and Cooling (Charlotte)

Very professional explained what they were doing and checking for.


Great service




Review of Comfort First Heating and Cooling (Charlotte)


Great job!




Review of Comfort First Heating and Cooling (Charlotte)

Your team was prompt, courteous and fixed our issue in a timely manner.


Great Service




Review of Comfort First Heating and Cooling (Charlotte)


Great technician




Review of Comfort First Heating and Cooling (Charlotte)

My AC unit is less than two years old. My technician took the time to find exactly what repairs were needed. He checked and rechecked. Turned out to be the compressor which is unusual for this age unit. Personable guy!!!


Great service




Review of Comfort First Heating and Cooling (Charlotte)

This service tech was outstanding explain everything he need I really appreciate him, I sign up for a service contract with you guys Billie is the man! Thank you


Great service




Review of Comfort First Heating and Cooling (Charlotte)


Justin H.

Justin H.

Replaced ductwork on upstairs bypass

Near Still Forest Ct, Gastonia, NC 28056
Justin H.

Justin H.

Tune up special

Near Tomshire Dr, Gastonia, NC 28056
Justin H.

Justin H.

Evaporator coil replacement

Near Sweetgum St, Gastonia, NC 28054
Justin H.

Justin H.

Leak search on a Lennox unit

Near Sweetgum St, Gastonia, NC 28054
Justin H.

Justin H.

Primary drain line clogged and secondary drain pan full of water

Near Stoneycreek Ct, Gastonia, NC 28056
Brad G.

Brad G.

Replaced EVAP coil attic

Near Willow Wind Dr, Gastonia, NC 28054
Kenney R.

Kenney R.

Fixed loose connection.

Near Cumberland Ave, Gastonia, NC 28054
Raverton H.

Raverton H.

Trane heat pump frozen

Near Mandel Dr, Gastonia, NC 28056
Raverton H.

Raverton H.

Zone damper failed stuck

Near Robusta Court, Gastonia, NC 28056
James P.

James P.

Frozen heat pump

Near N Moran St, Gastonia, NC 28052
Justin H.

Justin H.

Remove and replace gas package unit

Near Mark Ave, Gastonia, NC 28054
James P.

James P.

No ac

Near N Moran St, Gastonia, NC 28052
Justin H.

Justin H.

Complete one system, attic. Preformed heat maintenance. Checked system operations and cleaned flame sensor. System is operating properly at this time.

Near Dove Tree Ln, Gastonia, NC 28054
Justin H.

Justin H.

Mary armstrad

Near Union Rd, Gastonia, NC 28054
James P.

James P.

No ac

Near Kinmere Dr, Gastonia, NC 28056
Brad G.

Brad G.

Rheem a/c Maintenance and replace capacitor on the outdoor unit

Near Wicklow Dr, Gastonia, NC 28054
Bianca G.

Bianca G.

Worked on gas pack leak

Near Sydnor Ave, Gastonia, NC 28054
Brad G.

Brad G.

Trane gas furnace

Near Sandwedge Dr, Gastonia, NC 28056
Brad G.

Brad G.

Trane gas furnaces

Near Sandwedge Dr, Gastonia, NC 28056