Your heating and cooling and overall comfort in High Point, NC is important to Comfort First.

See how we show it in every service call and vist in High Point, NC by taking a look at our reviews!

Local Reviews
for High Point, NC

Comfort First Heating and Cooling Rated 4.9 out of 5 stars based on 40 customer reviews

Our Reviews by City

Apex, NC (12)
Cary, NC (15)


More than just pleased!!




Review of Comfort First Heating and Cooling

Fabulous individual, quality work, very knowledgeable, and took the time to explain what was wrong with unit; what was done to correct the issue, while giving me the opportunity to ask questions with regards to “the fix”, in the event I did not understand!! WOW !! A first for me !! Kudos, Billy - you are an asset in representing your company. Thanks You for being here for us today, and staying a short while longer to make sure the system was working!! HJ Wise, Jr & Family


Great Service




Review of Comfort First Heating and Cooling

Comfort First was able to schedule my service within a day of my request and Billy provided great service in repairing my air conditioner. This is extremely important right now because my entire family is either working from home or attending school remotely due to COVID-19. Thank you for the prompt service!


Warranty services




Review of Comfort First Heating and Cooling

Billy did a great job of explaining what the warranty service covered and did not cover.


Awesome service




Review of Comfort First Heating and Cooling

Very professional, really knowledgeable


Great Service




Review of Comfort First Heating and Cooling


Exceptional Service




Review of Comfort First Heating and Cooling

Mr. Eckenrode provided excellent service during his visit for routine maintenance of our AC units. He was very thorough, provided detailed explanations, and answered any questions that I had. He went above and beyond what most folks would do and we appreciate it.


Beyond Great Work!!!!




Review of Comfort First Heating and Cooling

Both my thermostats went out and Billy and Greg worked super hard to figure out what was wrong with them. They did A LOT of trouble shooting to figure out what was wrong and worked super hard to get both systems back up and running again. Their professionalism and customer service was over and beyond!!! I hope all your technicians are like them because they are A++++ If I could give a higher rating than Excellent then I would!


Service call




Review of Comfort First Heating and Cooling


Great service, very polite and professional.




Review of Comfort First Heating and Cooling


Great Service




Review of Comfort First Heating and Cooling

Service was fast and efficient. Knowledgeable rep. Great job!!


Pleased until they left




Review of Comfort First Heating and Cooling

Work was done very quickly and everyone was very nice. However after a few days I noticed muddy footprints all over my guest bed. The prints were on the pillows, white comforter, and sheets. I only noticed after i went in there to nap and woke up with dirt on the side of my face. If i was told about this I would not have been as upset as finding it on my own. I was never asked to move the bed or remove the bedding. I realize it was a rainy day but they were all supposed to be wearing booties and they should have brought a ladder, not used my bed to get to a vent. Hopefully this is the last of my findings and the stains can be removed.


Professionalism




Review of Comfort First Heating and Cooling

Billy was very professional and did a great job. I would use this service again. Thank you for your excellent work.


Great




Review of Comfort First Heating and Cooling

Bill is a great service tech who really cares about the customers well being.


Great job




Review of Comfort First Heating and Cooling

Billy fix the problem in our system in short time, even it was not easy to access to it. Thank you!


Excellent service




Review of Comfort First Heating and Cooling

Excellent customer service, friendly, prompt , and professional


Great Service




Review of Comfort First Heating and Cooling

Billy was kind , courteous, and knowledgeable. He showed that integrity still exists in customer service!!!!!


Great service




Review of Comfort First Heating and Cooling

Billy and Brad did a fast service and they were both professional and corteous.thank you!


Knowledgeable!




Review of Comfort First Heating and Cooling

Air has shut on and off multiple times. Tony immediately know where the problem was. Replaced switch...thermostat came on... I have air! Friendly great service, Thank you


Great Service




Review of Comfort First Heating and Cooling

Great technician


Friendly, Prompt & Professional




Review of Comfort First Heating and Cooling

Travis went right to work and did a great job. He took time to answer questions and explain the work done...as well as giving us things to consider if a similar issue arises. Great guy and very professional. Any company should be proud to have a representative like him.


Timely service and response time




Review of Comfort First Heating and Cooling


Terry is the best technician Service call.




Review of Comfort First Heating and Cooling

Terry was the best technician that has ever been to my home. He was professional. He showed me what the technician did wrong from Advanced. I will never use another company and I will always ask for him. My unit is two times better. He set my controls on 70 and my home is warmer than 72 where i had it set. Thank you Mr. Terry. Advanced told me that I needed a capacitor and he just had to wire it correctly. And made changes to my gas flow because it was incorrect. He made a liar out of them. It’s working correctly. It is cozy in my home now.


Absolutely the best service




Review of Comfort First Heating and Cooling

Terry was bye far the best technician I've ever had. Knowledgeable and friendly. Best of all he fixed my heater and taught me what to look for. I will definitely use this company and request Terry for all my heating and cooling needs from here on out. Highly recommended!


Good job and quickly done




Review of Comfort First Heating and Cooling


Awesome service!




Review of Comfort First Heating and Cooling

Prompt, courteous, efficient.


Billy E.

Billy E.

Complete one system. Found bad capacitor and replaced it. Also added hard start kit. System is operating properly at this time.

Near Cliffvale Dr, High Point, NC 27262
Billy E.

Billy E.

Work on Trane air conditioner

Near Cliffvale Dr, High Point, NC 27262
Billy E.

Billy E.

Worked on Tempstar Air Conditioner

Near N Rotary Dr, High Point, NC 27262
Billy E.

Billy E.

Complete one system. Tracked problem to air handler blower replay and replaced. System is operating properly at this time.

Near Old Mill Rd, High Point, NC 27265
Billy E.

Billy E.

Worked on Rheem air conditioner

Near Old Plank Rd, High Point, NC 27265
Billy E.

Billy E.

Working on Goodman air conditioner

Near Hampton Park Dr, High Point, NC 27265
Billy E.

Billy E.

Complete one system. Found system low on refrigerant and added 2 lbs of r410a. System is operating properly at this time.

Near Marble Dr, High Point, NC 27265
Billy E.

Billy E.

Complete one system. Found bad capacitor and replaced with 45/4 capacitor. Checked refrigerant. System is operating properly at this time.

Near Pine Ridge Dr, High Point, NC 27262
Billy E.

Billy E.

Complete one system. Found low in refrigerant and added 2lbs in r22. System operating properly at this time.

Near Eaton Dr, High Point, NC 27265
Billy E.

Billy E.

Complete upstairs system. Replaced p-trap and blew out drain line. System operating properly at this time.

Near Rockland Ct, High Point, NC 27265
Billy E.

Billy E.

Complete two systems, worked on second floor system outside. Found bad capacitor and replaced. System is operating properly at this time.

Near Tonsley Pl, High Point, NC 27265
Billy E.

Billy E.

Worked on Lennox air conditioner