Your heating and cooling and overall comfort in High Point, NC is important to Comfort First.
See how we show it in every service call and vist in High Point, NC by taking a look at our reviews!
Local Reviews
for High Point, NC
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Best Costumer service
Toby - High Point, NC
Mr. Billy was phenomenal. He worked really quickly in diagnosing the problem and fixing it. Great rapport and Uber friendly. Would have him work on our system all the time
Maintenance service
Alberto - High Point, NC
The experience has truly been the best billy did an amazing job explaining everything to where I can understand I for not 1 second felt mislead or lied too which has happened to me with other ppl but billy really cares about the service he provides. Thank you comfort first for having a superb employee. Will definitely recommend to my friends.
Profesional servicio & knowledgeable tech
Ken - High Point, NC
I usually don’t enjoy having tech, salesman or anyone from any company for that matter. They are usually cold and unfriendly. How ever my experience with Billy, has been truly a refreshing experience. Thank you
Great Service
Brenda - High Point, NC
Prompt, polite, and informative.
Great Service
Shaherah - High Point, NC
Billy was helpful and very knowledgeable.
Service person Billy is a down to earth person you have working for you . Great person to have on your team . Great!
James - High Point, NC
Any question or need to know has been answered by Billy. Clean on y to one and gives his all to the being done correct. I am pleased with his work.
More than just pleased!!
Harold Wise - High Point, NC
Fabulous individual, quality work, very knowledgeable, and took the time to explain what was wrong with unit; what was done to correct the issue, while giving me the opportunity to ask questions with regards to “the fix”, in the event I did not understand!! WOW !! A first for me !! Kudos, Billy - you are an asset in representing your company. Thanks You for being here for us today, and staying a short while longer to make sure the system was working!! HJ Wise, Jr & Family
Great Service
Antonio - High Point, NC
Comfort First was able to schedule my service within a day of my request and Billy provided great service in repairing my air conditioner. This is extremely important right now because my entire family is either working from home or attending school remotely due to COVID-19. Thank you for the prompt service!
Warranty services
Clyde - High Point, NC
Billy did a great job of explaining what the warranty service covered and did not cover.
Awesome service
Michael - High Point, NC
Very professional, really knowledgeable
Great Service
Sean - High Point, NC
Exceptional Service
Ginger - High Point, NC
Mr. Eckenrode provided excellent service during his visit for routine maintenance of our AC units. He was very thorough, provided detailed explanations, and answered any questions that I had. He went above and beyond what most folks would do and we appreciate it.
Beyond Great Work!!!!
Kevin - High Point, NC
Both my thermostats went out and Billy and Greg worked super hard to figure out what was wrong with them. They did A LOT of trouble shooting to figure out what was wrong and worked super hard to get both systems back up and running again. Their professionalism and customer service was over and beyond!!! I hope all your technicians are like them because they are A++++ If I could give a higher rating than Excellent then I would!
Service call
Larry - High Point, NC
Great service, very polite and professional.
Miller - High Point, NC
Great Service
James - High Point, NC
Service was fast and efficient. Knowledgeable rep. Great job!!
Pleased until they left
Amanda - High Point, NC
Work was done very quickly and everyone was very nice. However after a few days I noticed muddy footprints all over my guest bed. The prints were on the pillows, white comforter, and sheets. I only noticed after i went in there to nap and woke up with dirt on the side of my face. If i was told about this I would not have been as upset as finding it on my own. I was never asked to move the bed or remove the bedding. I realize it was a rainy day but they were all supposed to be wearing booties and they should have brought a ladder, not used my bed to get to a vent. Hopefully this is the last of my findings and the stains can be removed.
Professionalism
Shandra - High Point, NC
Billy was very professional and did a great job. I would use this service again. Thank you for your excellent work.
Great
Admonda - High Point, NC
Bill is a great service tech who really cares about the customers well being.
Great job
Simona - High Point, NC
Billy fix the problem in our system in short time, even it was not easy to access to it. Thank you!
Excellent service
Andrea - High Point, NC
Excellent customer service, friendly, prompt , and professional
Great Service
Andrea - High Point, NC
Billy was kind , courteous, and knowledgeable. He showed that integrity still exists in customer service!!!!!
Great service
Ebano - High Point, NC
Billy and Brad did a fast service and they were both professional and corteous.thank you!
Knowledgeable!
Vicki - High Point, NC
Air has shut on and off multiple times. Tony immediately know where the problem was. Replaced switch...thermostat came on... I have air! Friendly great service, Thank you
Great Service
Ted - High Point, NC
Great technician
Eric J.
York split system Heat Pump
Eric J.
York split system Heat Pump
Billy E.
Worked on Carrier Air Conditioner
Carl T.
Checked system found gas leak in main gas line
Billy E.
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Billy E.
Worked on Carrier gas furnace
Billy E.
Work on Goodman heat pump
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Worked on gas furnace
Billy E.
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Worked on Goodman heat pump
Billy E.
Worked on Goodman gas furnace
Billy E.
Worked on Amana heat pump